Success Stories

Featured on this page are some highlights of ABR’s successes. Click on each story for more information.

EchoPark Automotive: Training for New Business Launch
Published: August 26, 2015
How EchoPark Came to Be Sonic Automotive is one of the largest automotive retailers in the United States, operating more than 100 dealerships in 14 states and 25 major metropolitan markets. A widely successful new car business, Sonic leadership had a vision to reinvent the used car business. With more than 45 million used cars […]

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Sonic Automotive: Fixed Operations Leadership Academy
Published: June 30, 2015
Sonic’s Need Sonic Automotive is one of the largest automotive retailers in the United States, operating more than 100 dealerships in 14 states and 25 major metropolitan markets. One of Sonic’s critical goals in 2014 was retention of their service and parts (Fixed Operations) leaders. Service and parts managers are tasked with running the daily […]

Posted in Success Stories | Tagged ABR success story, Application Lab, automotive industry, Fixed Operations, ILT, instructor-led training, leadership academy, leadership training, Sonic Automotive, success story, VILT, virtual instructor-led training, webinars | Leave a comment
SafeNet: Sales Leader Excellence Training
Published: November 19, 2014
SafeNet’s Need SafeNet is a leading global provider of data protection that serves Fortune 500 global corporations and government agencies by securing and protecting their most valuable data assets and intellectual property. In 2012, many of SafeNet’s Account Executives were tenured professionals with solid sales experience who had had product training over the years, but […]

Posted in Success Stories | Tagged ABR success story, SafeNet, sales directors, sales leader training, sales leadership, success story | Leave a comment
Sales Manager Coaching Solution
Published: November 12, 2014
Our Client’s Need Accelerated Business Results (ABR) has a valued client that is a global communications provider with enterprise, government, and carrier customers in more than 60 countries around the world. Recently the company recognized a need to develop a training curriculum for its sales management team that emphasized sales performance and individual development. Our […]

Posted in Success Stories | Tagged case study, coaching, coaching leaders, coaching sales managers, sales manager coaching, Sales Manager Coaching Solution, sales managers, success story | Leave a comment
Apptix: Cloud Services Training Solution
Published: February 13, 2014
Apptix’s Need Apptix provides hosted business communication, collaboration, compliance, and IT solutions to businesses that range from small office/home office to Fortune 500, and the company has grown into a leading provider of cloud-based Microsoft communication and collaboration services. The cloud services market has experienced significant growth over the last several years. The recession forced […]

Posted in Success Stories | Tagged ABR success story, Apptix, Apptix Cloud Services Training Solution, Brandon Hall Excellence in Learning Awards, success story | Leave a comment
Customer Experience Workshop Consulting and Delivery
Published: October 1, 2013
Our Client’s Need Accelerated Business Results (ABR) has a long-standing client that offers data, video, and voice services to businesses of all sizes; cell tower backhaul services to wireless carriers; and enterprise-class, cloud-enabled hosting, managed applications, and services. In 2012, this company’s corporate marketing team was preparing to launch a certification program for its business […]

Posted in Success Stories | Tagged ABR success story, branded customer experience, customer experience, customer experience facilitation, customer experience training, ILT, instructor-led training | Leave a comment
Warehouse Specialists, Inc: Business Writing Skills Training Solution
Published: May 9, 2013

WSI’s Need Warehouse Specialists, Inc. (WSI), one of the country’s largest privately held logistics companies, delivers reliable, integrated logistics and supply chain optimization to a wide range of customers and commodities. To train its facilities managers and employees, WSI has used a combination of online courses and informal PowerPoint training by managers and company leadership […]

Posted in Success Stories | Tagged action learning assignment, business writing, business writing skills, business writing skills training, E-Learning, Inc., rapid e-learning development, success story, Warehouse Specialists, webinars, WSI | Leave a comment
U.S. Bank: Graphics Library, Style Guide, and Flash Animation Solution
Published: October 12, 2012

U.S. Bank’s Need U.S. Bank, the fifth largest commercial bank in the United States, operates more than 3,000 banking offices and over 5,000 ATMs, and provides a comprehensive line of products and services to consumers, businesses, and institutions. In 2012, U.S. Bank was preparing to launch a new software tool to employees nationwide that would consolidate the functions […]

Posted in Success Stories | Tagged E-Learning, Flash animation, graphic design, graphics library, style guide, success story, U.S. Bank | Leave a comment
Comcast Cable (Seattle Region): Sales Manager Coaching Solution
Published: September 13, 2012

Comcast’s Need Comcast Cable is one of the nation’s largest video, high-speed Internet, and phone providers to residential and business customers. In early 2012, the Comcast Seattle Region’s Business Services sales management team was ranked #2 out of 16 markets nationally for revenue generating units, but the Regional Sales Director wanted to offer objective, one-on-one […]

Posted in Success Stories | Tagged coaching, Comcast Cable, Comcast Cable Seattle Region, sales management, Sales Manager Coaching Solution, sales managers, success story | Leave a comment
Safeguard Business Systems: Executive Sales Training Solution
Published: September 6, 2012

Safeguard’s Need Safeguard Business Systems offers hundreds of printed products, promotional items, and corporate apparel to over 600,000 business customers across the U.S. and Canada. The company’s products are delivered through a network of more than 270 distributors. In the past, Safeguard distributors concentrated mainly on selling single-product solutions to small business customers. But more recently, […]

Posted in Success Stories | Tagged consultative sales, consultative sales training, Executive Sales Training Solution, prospecting, Safeguard, Safeguard Business Systems, strategic account management, success story | Leave a comment
Macy’s: Leadership Excellence Training Program
Published: February 24, 2012
What Macy’s Needed Macy’s, Inc. is one of the nation’s premier retailers and has corporate offices in Cincinnati and New York. With a focus on promoting from within, Macy’s Credit and Customer Services (MCCS) recently identified a gap in progressive leadership skills as supervisors were promoted to managers and beyond. In order to equip supervisors […]

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Flash Foods Attracts New Employees with Engaging Animation
Published: May 5, 2011

How ABR created a fun, appealing 10-slide animation for Flash Foods to help attract quality employees to the company.

Posted in Success Stories | Tagged animation, Flash Foods, success story, website | Leave a comment
Car-Part: Consultative Sales Training Workshop
Published: April 5, 2011
How ABR quickly and successfully created and delivered a comprehensive sales training program for employees at Car-Part that provided them with a systematic and robust consultative sales process.

Posted in Success Stories | Tagged Car-Part, consultative sales, instructor-led training, sales, sales training, success story | Leave a comment
Simplexity: Sales Performance Alignment
Published: July 30, 2010
How ABR helped Simplexity develop a customer interaction strategy and provided recommendations for specific training interventions and performance opportunities.

Posted in Success Stories | Tagged call center, customer interaction strategy, needs analysis, sales, sales performance alignment, sales success, Simplexity, success story | Leave a comment
Bright House Networks: Sales Success Center
Published: June 2, 2010
How ABR developed an accessible, easy-to-use Sales Success Center for Bright House Networks.

Posted in Success Stories | Tagged Bright House Networks, job aid, podcast, sales, sales success, SharePoint, success story | Leave a comment
Acceller: Blended Training Solution
Published: January 1, 2010
How ABR developed a comprehensive training solution to support Acceller’s growing customer base and address its needs.

Posted in Success Stories | Tagged Acceller, Blended Training, cable, E-Learning, instructor led, success story | Leave a comment
Comcast Business Services: Training and Sales Coaching Workshop
Published: January 1, 2010
How ABR created a customized training program that taught Comcast’s new commercial sales teams the critical skills required for selling in the commercial space, as well as an application-driven sales coaching workshop for sales managers.

Posted in Success Stories | Tagged Comcast, E-Learning, instructor led, success story | Leave a comment
Time Warner Cable Adelphia-Comcast: New Employee Integration Training
Published: January 1, 2010
How ABR delivered an innovative training solution in a short timeframe that prepared a diverse group of employees to transition into a new work situation.

Posted in Success Stories | Tagged Adelphia-Comcast, E-Learning, instructor led, New employees, success story, TWC | Leave a comment
Time Warner Cable: Coaching to Manage Performance
Published: January 1, 2010
How ABR’s coaching training solution for Time Warner Cable gave supervisors the tools and knowledge they needed to help agents embrace and succeed in a new service and sales culture.

Posted in Success Stories | Tagged coaching, instructor led, success story, supervisors, TWC | Leave a comment
TWC Business Services: New Hire Training
Published: January 1, 2010
How ABR created and delivered a highly interactive training program that quickly prepared new Account Executives at Time Warner Cable to successfully sell Business Services solutions.

Posted in Success Stories | Tagged business class, cable, human resources, success story, TWC | Leave a comment
Time Warner Cable: New Leadership Orientation Training
Published: January 1, 2010
How ABR helped TWC develop a consistent process for educating new and existing corporate-level managers on human resources policies and procedures.

Posted in Success Stories | Tagged cable, human resources, success story, TWC | Leave a comment