Training Services

Customized Content Development

Examples

For Cox Business Services, we created a comprehensive, customized New Hire Program that included instructor-led training materials, account planning materials such as a vertical market planner, and tools to support account managers with their accounts, such as client meeting observation worksheets. All of these materials worked together to quickly ramp up Cox employees and get them selling at their highest level of performance.

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ABR’s experienced guidance in the design of learning strategies results in quality, customized content development. ABR examines your company’s specific, individual training requirements, and our team of skilled Instructional Designers work to create an innovative solution to successfully achieve those goals. The content can be semi or fully customized, completely adapted for your organization’s needs.

Your company may need to create sales or product training for a new product launch, develop new hire curriculum, or even train employees in new selling or service skills to support a change in culture or strategy. Whatever the situation, ABR draws from its extensive business performance experience and can create custom content in a variety of areas, some of which include:

  • Selling Skills
  • Customer Service
  • Leadership Skills
  • Management and Coaching Skills

ABR can develop a variety of training solutions , including traditional instructor-led training to self-paced training guides and job aids, as well as a variety of technology supported interactive programs. Our team draws from these elements and develops learning solutions to best support your company’s training efforts.