Don Schlunt
Making Meaningful Customer Contact
It seems that most of us in the business world don’t have a problem contacting our customers when they let us know that there is a problem, or when we need something from them, or when we are attempting to sell something to them. But do you ever think about how meaningful that kind of contact is?
Posted in Blog Tagged customer contact, customer interactions, customer relationships, customer service, customers Leave a comment
Add Value and Leave Competitors Behind
Value. What does that mean to the buyer? One way value is defined in the dictionary is "the worth of something in terms of the amount and quality of other things for which it can be exchanged." The value of your service or product is often measurable and easily demonstrated up front. However, the "perceived" value will many times only be experienced by your follow-up and your willingness to go the extra mile and add value.
Posted in Blog Tagged added value, consultative sales, sales, sales success, Sales Tips, selling, selling skills, selling value, value Leave a comment
Isn’t that a Little Personal? Sales People Should Ask Customers the Difficult Questions