Amy Fox
The Power of Collaborative Leadership: What March Madness Can Teach Us About Leadership
At my house, March Madness has taken over. All of the close games and upsets make it so fun and [...]
Where’s Your Urgency? Some Companies Just Don’t Get Customer Service
As I’m writing this, my hands are still wrinkly from scrubbing pots and pans. We’re on week three without a [...]
Posted in Blog Tagged customer interactions, customer service, customer service urgency, customers Leave a comment
Training in 2012: What Is on Learners’ Wish Lists?
As 2011 comes to a close, I’ve been evaluating a lot of new trends in learning and development and projections for 2012. Accelerated Business Results (ABR) has had the privilege of working with several world class organizations and we get many opportunities to test new theories as we help to develop their training solutions. In fact, this is the time of year when we often meet with our key clients to map out their training strategies for the coming year, and we’re fortunate to gain access to their invaluable customer insights. Engaging in these conversations gives us a chance to really understand what they’re experiencing in their workforce and to determine the practical training solutions that will address their needs.
Four Ways to Demonstrate Authentic Leadership
In this video blog, Accelerated Business Results President Amy Fox shares four simple ways that leaders can exhibit real, genuine leadership on a day-to-day basis.
Get Real: Three Leadership Strategies to Win Hearts and Minds
John Maxwell once said, “People don’t care how much you know until they know how much you care.” So what does that tell us? Most organizations have an impressive catalog of leadership training offerings, but what we at ABR have experienced is that leadership development in today’s market is about getting real—engaging with employees and demonstrating authentic leadership.
Are You Still in the Mood? Seven Strategies to Refocus on Your 2011 Commitments
Early this year I shared seven strategies for sticking to your 2011 commitments. How’s it going for you? I’d give myself a C+. It’s been tough to keep all the balls in the air and stay focused on my 2011 goals (sound familiar?). But April is a great time to check in on your commitments and steer your way back if necessary. There’s plenty of 2011 left to make an impact!
Posted in Blog Tagged business, goal setting, goals, motivation, networking, planning, training, training and development, training value Leave a comment
The Three Most Compelling Questions for Sales
Video Blog: Good salespeople have figured out that the most effective way to build relationships with clients is through compelling questions. When done right, questions help you connect with customers and advance the sales process.
Posted in Blog Tagged customer interaction strategy, customer relationships, motivation, sales, sales planning, sales questions 6 Comments
Five Fresh Ideas as You Enter the New Year
Video Blog: Amy Fox shares five fresh ideas to help you strategize as you wrap up 2010 and prepare for the new year.
Posted in Blog Tagged 5: Where Will You Be Five Years from Today?, Dan Zadra, gratitude, lessons learned, mindstorming, new year, sales, sales success 4 Comments
Your Business: A Game of Numbers
How ‘bout them Giants? This is the most exciting week all year for baseball. For those of you less familiar with baseball, we’re talking about the riveting end to the months-long baseball season: the World Series. As many of us know, baseball is a game of numbers more so than any other sport—batting averages, on-base percentages, error rates, etc. In addition, managers’ decision-making is driven by statistics and probabilities.
How to Sell High-Tech Solutions (Revisited)
I wrote the article “How to Sell High-Tech Solutions” several years ago to help sales professionals understand how to more effectively sell their technology solutions to mainstream customers. Lots of folks responded and acknowledged how difficult it is to keep it simple and keep customers engaged. While customers usually have a genuine interest in and need for the companies they investigate, more often than not their sales experience ends up being a frustrating and confusing one.
Five Requirements of Sales Success
Video Blog: Success in sales has never been harder. To thrive in today's environment, employees must possess five critical skills.
Posted in Blog Tagged business, competition, consultative sales, customers, sales, sales success, selling skills, Social Media Leave a comment
Listen, Learn, Engage
It’s an exciting time at Accelerated Business Results (ABR) because we have decided to launch our blog! We’ve been providing [...]
Social Networking for Business Development E-Learning
ABR is offering a new training program that teaches proven techniques to engage prospective customers using LinkedIn. The course equips participants with research-based sales methods and ongoing access to a cache of best practices.
Accelerated Business Results Named as Finalist in Cincinnati Chamber’s 2012 Small Business Excellence Awards